Terms of Service
Please read these terms carefully before using eSIMChain or purchasing any eSIM product.
Acceptance of Terms
By accessing our website or purchasing an eSIM from eSIMChain, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use our services.
Our Services
eSIMChain provides digital eSIM products for compatible devices. Availability, pricing, coverage and data allowances may vary depending on the selected destination and network provider.
Device Compatibility
It is your responsibility to ensure that your device supports eSIM technology and is carrier-unlocked before placing an order.
Orders and Payments
- Orders are subject to successful payment confirmation.
- Cryptocurrency payments are irreversible once confirmed.
- Prices and supported payment methods may change.
- Unpaid orders may expire after the payment window ends.
Refunds
Because eSIMs are digital products, refunds are generally unavailable after delivery or activation. If an order cannot be fulfilled due to an issue on our side, we may provide a replacement or refund.
Acceptable Use
You agree not to misuse our services, attempt unauthorized access, interfere with our systems, or use eSIMChain for unlawful, fraudulent or abusive activities.
Limitation of Liability
We are not responsible for interruptions caused by mobile operators, device manufacturers, local regulations or circumstances beyond our reasonable control. Where permitted by law, our liability is limited to the amount paid for the affected order.
Questions About These Terms
Contact our support team if you need clarification about these terms.